- This guide compares billing and support responsibilities; use the linked guides for first-time eligibility and renewals.
- Business seats, shared accounts and API balance are different products, not alternative forms of personal Pro.
Compare the billing provider
| Route | Before paying | Management |
|---|---|---|
| ChatGPT web | Offered tier, currency and total | OpenAI billing and support |
| Existing Apple subscription | Existing store plan and renewal status | Apple cancellation and refund requests |
| Existing Google Play subscription | Existing store plan and product | Store cancellation; follow OpenAI refund instructions |
| Subly RMB service | Availability, requirements and your account | Order tracking, renewal and after-sales terms |
This table does not imply every route offers every Pro tier to new subscribers. OpenAI’s iOS help says Free-to-Pro upgrades must use the web. Buying Plus or a gift card first is not a guarantee of access to a Pro offer.
A billing route does not create eligibility
The current Pro $200 pause distinguishes new purchases from existing renewal and limited return eligibility. A catalog listing does not prove every new account can buy it. Use the linked eligibility and renewal guides to check your account.
OpenAI Pro tiers and pause details
Team purchasing requires separate checks for Business organization, seat and data-management terms. A similar price does not make it personal Pro; mirror-site credits and API balance are likewise separate products.
Do not infer refund eligibility from the channel
Official refund instructions cover web, Google Play and Apple purchases. The previous claim that app stores are the only refundable route was incorrect. Being able to request a refund does not guarantee approval, and cancellation alone does not refund an existing payment.
OpenAI refund instructions by purchase channel
For Subly, distinguish activation-failure refunds, support for completed orders and renewal terms. Before changing billing routes, record the original subscription status and future charges; a new successful order does not cancel the old one.
Common questions
Are web subscriptions never refundable?
No. Official requests and conditions exist; eligibility must be assessed.
Why not simply choose the lowest monthly figure?
Duration, account ownership, eligibility and support responsibilities must match for a fair comparison.
- OpenAI iOS subscription helpOfficial documentation
- Pro tier rulesOfficial documentation
- ChatGPT refund instructionsOfficial documentation